Professional dog grooming is an art, not an exact science. It takes time to wash, hand dry and custom groom each dog, individually. The average stay at the pet spa is 4 hours. If for any reason you are not satisfied with your dog’s grooming, please let us know immediately, so that we make whatever changes possible to provide satisfaction. Visit Website Or call 904-491-1767 or email passion4pooches@yahoo.com for more information.